Blockchain deductibles
Blockchain deductibles
State Farm, Innovations Lab // Duration ~3 weeks
Helping customers to receive deductibles quicker.
The Project:
State Farm wanted to speed up the rate customers received their deductibles. With blockchain, there was potential for them to receive info faster and for the State Farm to more easily store large amounts of customer data. As a member of the design team, I was tasked with creating a mobile sign-up process to start connecting customer accounts to blockchain.
The process
The process
01 Mockups
The project had a slim timeline and the research had already been completed and validated by the scrum master.
Utilizing company assets, I quickly created hi-fi mockups to outline the process.
02 Failed states
After presenting the designs to senior designers and my scrum master, they requested that I make a couple more screens.
The sign-up user flow was complete, but what I needed to consider were failed states. What showed up if the accounts didn’t connect? What if the login credentials did not work?
With that in mind, I designed those states.
Results
Results